Assistant Branch Manager – Immigration
Location: Kuwait
Job Type: Full-time
About the Role
We are seeking an experienced and motivated Assistant Branch Manager – Immigration to support the daily operations of our Kuwait branch. The ideal candidate will have a strong background in immigration consulting, team leadership, and client relationship management. This role is responsible for ensuring operational excellence, delivering exceptional customer service, and contributing to the branch's growth and performance.
Key Responsibilities
- Assist the Branch Manager in overseeing daily branch operations.
- Lead, supervise, and motivate a team of immigration consultants and administrative staff.
- Provide professional immigration consultations and recommend suitable visa and immigration pathways.
- Review client documentation and ensure applications are accurate, complete, and submitted on time.
- Monitor case progress and maintain high service standards throughout the client journey.
- Resolve escalated client issues and provide effective solutions.
- Ensure compliance with immigration regulations and company policies.
- Track branch performance, prepare reports, and identify opportunities for operational improvement.
- Support business development initiatives and help achieve branch sales targets.
- Conduct staff training, coaching, and performance evaluations.
- Build and maintain strong relationships with clients and business partners.
Requirements
- Bachelor's degree.
- Minimum of 3–5 years of experience in immigration consulting, visa processing, or a related field.
- Strong knowledge of immigration programs and visa processes for countries such as Canada, Australia and Europe.
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Proficiency in Microsoft Office and CRM.
- Fluency in English is required.
What We Offer
- Competitive salary
- Company-provided work visa (visa sponsorship)
- Performance-based incentives
- Professional development and career growth opportunities
- Supportive and collaborative work environment
- Annual leave and other benefits in accordance with Kuwait labor law
Relocation Support
Candidates applying from India are welcome. The company will assist the selected candidate with the relocation process, including arranging the work visa, travel to Kuwait, and accommodation to ensure a smooth transition.
Apply Now
If you are a results-driven professional with a passion for immigration services and team leadership, we encourage you to apply and become part of our growing team in Kuwait.
Pay: ₹80,000.00 - ₹130,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Immigration consultancy: 3 years (Preferred)
Language:
Work Location: In person
