Sales Coordinator
Key Responsibilities Areas (KRAs)1. Sample & Trial Coordination
- Coordinate and monitor sample dispatches to additive customers.
- Track trial progress, customer feedback, approvals, and outcomes.
- Follow up for repeat orders post successful trials.
2. Sales Coordination & Follow-ups
- Regular follow-up with sales managers for order status, closures, and payment updates.
- Ensure timely updates from the field sales team.
- Support negotiation and documentation as required.
3. Customer & Sales Documentation
- Maintain customer-wise records including inquiries, quotations, trial status, and order history.
- Ensure accuracy and completeness of sales data.
4. Sales Analysis & Opportunity Tracking
- Track monthly buying patterns of customers.
- Identify repeat order opportunities and cross-selling possibilities.
- Share insights with the sales team for proactive action.
5. Inventory & Supply Chain Coordination
- Coordinate with supply chain and stores for inventory tracking.
- Highlight demand-supply gaps to avoid stockouts or excess inventory.
- Assist in planning replenishment based on sales trends.
6. Reporting & MIS
- Prepare and circulate daily, weekly, and monthly sales reports.
- Maintain dashboards for trials, orders, collections, and pipeline.
- Support management reviews with accurate MIS.
7. Exhibition & Lead Management
- Handle exhibition and trade fair leads follow-ups.
- Ensure proper documentation, lead allocation, and closure tracking.
Key Performance Indicators (KPIs)
- Timely dispatch and tracking of samples and trials (TAT adherence).
- Conversion rate from trials to repeat orders.
- Accuracy and completeness of CRM and sales documentation.
- Number of follow-ups completed with sales managers and customers.
- Improvement in repeat orders and customer engagement.
- Timely submission of daily/weekly/monthly MIS reports.
- Effective coordination leading to reduced stockouts or delays.
- Lead conversion ratio from exhibitions and events.
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
