We are looking for a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, explaining our products/services, and generating leads or sales opportunities. Strong communication skills and a customer-focused attitude are essential for this role.
Key Responsibilities
- Make outbound calls to prospective customers and explain company products or services.
- Handle inbound customer inquiries professionally and efficiently.
- Generate and qualify leads through telephonic conversations.
- Follow up with potential customers and maintain regular communication.
- Maintain accurate records of customer interactions and call outcomes.
- Address customer questions, concerns, and objections effectively.
- Meet daily, weekly, and monthly call and performance targets.
- Update CRM systems and customer databases with relevant information.
- Coordinate with sales and support teams when required.
Requirements
- High school diploma or equivalent; bachelor's degree preferred.
- Excellent verbal communication skills in English and/or local languages.
- Strong interpersonal and persuasion skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work independently and as part of a team.
- Prior telecalling, telesales, or customer service experience is an advantage.
- Positive attitude and goal-oriented mindset.
Benefits
- Competitive salary package.
- Performance-based incentives and bonuses.
- Training and career growth opportunities.
- Friendly and supportive work environment.
Pay: ₹8,000.00 - ₹10,000.00 per month
Work Location: In person
