Operations Manager
Employment Type: Full-time
Work Mode: Remote, with travel and in-person coordination as required
Ideal Start Date: September - October 2026
About GrowValley
GrowValley is a UAE based growth advisory and services firm that helps established businesses to scale and build assets with strategy, systems, capital, and unfair network to leverage extraordinary growth.We work with corporates, family businesses, institutions, and ecosystem partners to help them grow with clarity. Our culture values outcomes over activity, clarity over noise, and ownership over excuses. We operate on the ACA framework: Approachability, Coachability, and Accountability.
Objective
To strengthen GrowValley’s operating discipline by connecting leadership priorities, management decisions, revenue teams, and day-to-day execution.
As Operations Manager, you will sit across functions rather than inside a single department. Your role is to make sure priorities translate into execution, teams remain aligned, commercial activity is supported by strong operating systems, and leadership has accurate visibility into what is happening across the business.
This is not primarily an administrative or back-office operations role.
We are looking for someone who understands how a revenue-generating organisation operates, can work comfortably with sales and client-facing teams, and can create the structure required for multiple functions to execute together.
In This Role, You Will
- Translate leadership priorities into structured plans, owners, timelines, and measurable outcomes
- Act as an operating interface between leadership, management, and execution teams
- Coordinate cross-functional priorities across sales, business development, advisory, delivery, finance, HR, and support functions
- Work closely with revenue-generating teams to improve pipeline execution, follow-ups, handovers, reporting, and internal coordination
- Track key initiatives, deliverables, KPIs, deadlines, and management actions across the organisation
- Build and manage operating rhythms including weekly reviews, dashboards, trackers, and management reporting
- Identify and resolve operational bottlenecks affecting revenue, client delivery, team performance, or execution speed
- Improve workflows, SOPs, templates, checklists, and internal operating systems
- Ensure consistent use of CRM, project-management, reporting, and collaboration tools across teams
- Support leadership with structured business reviews, performance summaries, decision briefs, and operational insights
- Coordinate effectively between sales, delivery, and finance to improve client handovers, invoicing visibility, collections, and revenue execution
- Use AI tools for reporting, analysis, documentation, workflow automation, research, and process improvement
For This Role, You Will Need
- 5+ years of experience in operations, business operations, commercial operations, revenue operations, consulting operations, or a similar cross-functional role
- Proven experience working closely with sales, business development, account management, or other revenue-generating teams
- Strong understanding of how commercial activity connects with operations, delivery, finance, and management
- Demonstrated ability to operate across multiple departments and manage cross-functional priorities
- Strong project management, process improvement, and execution capabilities
- Experience building management dashboards, KPIs, trackers, SOPs, and operating workflows
- Strong proficiency in Google Workspace, Excel / Sheets, presentation tools, CRM, and project-management platforms
- Strong capability in using AI tools for analysis, reporting, drafting, research, and workflow optimisation
- Excellent written and verbal communication with the ability to interface confidently with leadership, managers, and execution teams
- High ownership, judgement, attention to detail, and ability to operate independently in a fast-paced, outcome-driven environment
Education Requirement
- Bachelor’s degree in Business, Management, Administration, or related discipline
- Prior experience supporting senior leadership or complex operations is required
Why GrowValley
- Work directly with founders and senior leadership on business-critical priorities
- Gain cross-functional exposure across revenue, consulting, operations, finance, and people functions
- Build strong operating and commercial management capabilities across multiple businesses and markets
- Play a meaningful role in improving how the organisation scales and executes
- Work in an AI-enabled environment where technology is actively used to improve productivity and decision-making
- Operate in a culture that values clarity, ownership, accountability, and real outcomes
- Grow into broader business operations, Chief of Staff, or operating leadership responsibilities based on performance
At GrowValley, we don’t believe in perfection - only potential, progress, and a genuine hunger to grow.
Pay: ₹60,000.00 - ₹80,000.00 per month
Benefits:
- Internet reimbursement
- Paid sick time
- Work from home
Experience:
- Business analysis: 2 years (Required)
Location:
- Chennai, Tamil Nadu (Required)
Work Location: Hybrid remote in Chennai, Tamil Nadu
