Job Description – Service Coordinator
Position: Service Coordinator
Location: Telephone Exchange, Nagpur
Salary: ₹15,000 – ₹18,000 per month
Experience: 1–3 Years (Freshers with good communication may also apply)
Job Summary
We are looking for a proactive and organized Service Coordinator to manage service requests, coordinate with technicians, and ensure timely customer support. The ideal candidate should have excellent communication skills, good coordination abilities, and basic computer knowledge.
Key Responsibilities
- Coordinate daily service schedules with technicians.
- Handle customer calls, service requests, and follow-ups.
- Prepare service reports and maintain records.
- Track service completion and ensure timely updates.
- Coordinate with internal departments for smooth operations.
- Maintain customer databases and documentation.
- Resolve customer queries professionally.
- Prepare daily and monthly service MIS reports.
Requirements
- Graduate in any discipline.
- Good communication and coordination skills.
- Basic knowledge of MS Excel, MS Word, and email.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and follow-up skills.
Benefits
- Fixed Salary: ₹15,000 – ₹18,000
- Friendly work environment
- Career growth opportunities
Location: Telephone Exchange, Nagpur
Salary: ₹15,000 – ₹18,000 per month
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
