BootesNull is looking for a dedicated and proactive Student Support / Customer Support Specialist to join our team. The role involves handling student leads, coordinating with driving schools, selling BootesNull’s product/services to partner driving schools when required and maintaining accurate backend records.
Work Timings
Night Shift: 6:30 PM – 3:30 AM
Working Days: Monday to Friday
Key Responsibilities:
- Work on incoming leads and call students to guide them through the booking process.
- Assist students with queries and ensure smooth onboarding.
- Call and pitch BootesNull’s product/services to driving schools when required.
- Coordinate and conduct meetings with driving schools.
- Update and manage data on the backend of the website.
- Maintain accurate records and follow up on pending bookings and partnerships.
- Ensure timely communication between students and partner driving schools.
Eligibility Criteria:
- Graduation is mandatory.
- Good communication skills.
- Comfortable working night shifts.
- Basic computer knowledge.
- Ability to work independently and manage multiple tasks.
Preferred Skills:
- Experience in customer support, operations, or sales.
- Experience in calling, lead handling, or pitching products/services.
- Familiarity with CRM tools or backend systems.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer support: 2 years (Required)
Location:
- Mohali, Punjab (Preferred)
Shift availability:
Work Location: In person
