Greetings from Brocus IT Solutions Pvt Ltd
Position: Team Leader ( International BPO experience must)
Shifts : UK
Location : Sanpada,Navi Mumbai
Key Responsibilities:
· Lead, coach, and manage a team of 15–20 sales agents.
· Drive high conversion rates on both inbound and outbound calls.
· Develop and implement effective sales strategies to overcome objections and close deals.
· Monitor team performance against KPIs and take corrective actions as needed.
· Analyze sales data and trends to continuously improve performance.
· Prepare and maintain daily/monthly reports and ensure SLA compliance.
· Collaborate with operations and QA teams to align on performance goals.
Required Skills & Qualifications:
· Minimum 1 year of experience as a Team Leader in an International BPO (SalesProcess).
· Proven track record in sales, objection handling, and closing techniques.
· Exceptional communication and interpersonal skills.
· Proficient in CRM tools and sales reporting.
· Strong analytical, detail-oriented, and logical thinking abilities.
· Capable of coaching and motivating a high-performance sales team in a high-pressure environment.
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Perks & Benefits:
- · Attractive performance-based incentives
- · Attendance bonus
- · Benefits of insurance
- · Fixed night shifts – No rotational or graveyard shifts
- · 5-day work week
- · A dynamic and growth-oriented work culture
CALL HR : 9967718747
Interview Timings : 6.30pm till 9.00pm (Monday to Friday )
CTC :.6.5 LPA (Approx)
Job Type: Full-time
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
- Health insurance
- Life insurance
Experience:
- total work: 1 year (Preferred)
Work Location: In person
