Job description:
Job Title: IT Support
Job Overview:- We are seeking a highly motivated and tech-savvy IT Support / Network Engineer with at least 1 year of relevant work experience to join our dynamic team. This is a night shift role, aligned with US business hours, offering you the opportunity to play a key role in maintaining the seamless operation of our IT infrastructure. If you are passionate about troubleshooting, eager to learn new technologies, and thrive in a fast-paced environment, this is the perfect opportunity for you!
Key Responsibilities:
- Technical Support: Provide timely and efficient support for a variety of hardware and software issues across PCs, laptops, printers, cameras, and network devices.
- System Configuration & Installation: Install, configure, and maintain Windows operating systems on end-user devices and servers.
- Network Management: Troubleshoot and resolve issues related to LAN, WAN, biometric attendance systems, routers, and switches to ensure network reliability.
- User Management: Administer user accounts, email configurations, and manage Active Directory for both Windows Server 2008/2009/10 environments.
- Maintenance & Monitoring: Perform routine system updates, patching, and security checks to ensure systems remain secure and up-to-date. Proactively monitor the network for potential issues and resolve them swiftly.
- Collaboration: Work closely with team members to troubleshoot and resolve technical issues, while maintaining a high level of communication with other departments to ensure user satisfaction.
Qualifications & Skills:
- Work Experience: A minimum of 1 year of hands-on experience in an IT support or network engineering role.
- Networking Knowledge: A solid understanding of networking fundamentals, including IP addressing, DNS, DHCP, and subnetting.
- Technical Proficiency: Hands-on experience with Windows (including Server 2008/2009/10), iOS, and Linux environments.
- Troubleshooting & Problem Solving: Strong analytical skills with a focus on troubleshooting and resolving hardware, software, and network issues efficiently.
- Communication & Teamwork: Excellent communication skills with the ability to collaborate effectively across teams, and a customer-centric approach to technical support.
- Eagerness to Learn: A proactive attitude towards learning new technologies, tools, and processes to stay ahead in the IT landscape.
- Bonus: Any additional certifications or experience with network protocols, security, or virtualization would be an advantage.
Why Join Us?
- Opportunity to Grow: Gain hands-on experience in diverse IT environments and support technologies, with opportunities for career growth and skill development.
- Collaborative Team Environment: Be part of a supportive and dynamic team that values learning and innovation.
- Night Shift: Enjoy the Night Shift of working during US business hours, which also allows you to explore your day outside of work.
Benefits:
- 5 days working
- Saturday- Sunday off
- Free Cab facility
- Free meal
- Fun Friday activities
- Team motivation activities every week
- Rewards & recognition (Monthly)
- Other perks
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: ₹21,000.00 - ₹40,000.00 per month
Work Location: In person
