JOB TITLE: SENIOR EDUCATION COUNSELOR
LOCATION: Thane, Nerul, Borivali & Andheri
ABOUT NETTECH INDIA:
Nettech India is seeking an experienced Education Counselor with managerial capabilities to lead counseling operations, drive admissions, manage a team of counselors, and support overall branch growth. The ideal candidate should be highly motivated, target-driven, and experienced in managing teams within the education or training industry.
KEY RESPONSIBILITIES:
1. Counseling & Sales
- · Handle walk-in and telephonic inquiries professionally and convert leads into admissions.
- · Provide accurate course information, career guidance, and training path recommendations to students and working professionals.
- · Understand student needs and propose suitable programs offered by Nettech India.
- · Achieve monthly and quarterly admission targets.
2. Managerial & Team Leadership
- · Manage, mentor, and supervise a team of education counselors.
- · Monitor team performance, set targets, and ensure achievement of daily/weekly sales goals.
- · Conduct regular training sessions for counselors to improve counseling and sales skills.
- · Oversee daily operations of the counseling department and ensure smooth workflow.
3. Operations & Reporting
- · Maintain updated records of inquiries, follow-ups, conversions, and student documentation.
- · Prepare MIS reports, sales forecasts, and performance dashboards for management review.
- · Coordinate with academic trainers, marketing teams, and center managers for seamless operations.
- · Implement strategies to improve conversion rates, walk-ins, and brand presence.
4. Customer Relationship Management
- · Ensure high-quality counseling experience and customer satisfaction.
- · Handle escalations, resolve student concerns, and manage post-admission support.
- · Build long-term relationships with students, corporate clients, and academic partners.
REQUIRED SKILLS AND QUALIFICATIONS:
· EDUCATIONAL BACKGROUND:
- Bachelor's degree in Computer Science, IT, or related field (preferred).
- Graduate/PG in any discipline (MBA preferred).
· EXPERIENCE:
- 1-3 years of experience in educational counseling, preferably in institutes offering IT, technical, or professional training.
· SKILLS:
- · Experience in EdTech, training institutes, or skill development organizations.
- · Strong team management and leadership skills.
- · Excellent communication, presentation, and interpersonal abilities.
- · Proven track record of meeting sales or admission targets.
- · Ability to manage pressure, lead by example, and motivate team members.
- · Strong understanding of career trends, IT certifications, and training programs (preferred).
Why Join Nettech India?
- · Attractive salary with incentives based on performance.
- · Growth opportunities into Center Head / Branch Manager roles.
- · Professional and supportive work environment.
- · Opportunity to contribute to career growth of students and professionals.
CONTACT PERSON:
HR SONALI
[email protected]
Pay: ₹20,000.00 - ₹50,000.00 per month
Work Location: In person
