Job Description – Tele Sales Executive (B2B)Position
Tele Sales Executive (B2B)
Department
Sales & Business Development
Reporting To
Sales Manager / Head of Sales
Job Summary
We are seeking a proactive and results-driven Tele Sales Executive (B2B) to generate business opportunities through outbound calling. The role involves connecting with corporate clients, travel agents, tour operators, destination management companies (DMCs), and other business partners to promote our hotel properties, generate leads, and support revenue growth.
Key ResponsibilitiesBusiness Development
- Make outbound B2B calls to corporate clients, Travel Agents (TAs), Tour Operators, Destination Management Companies (DMCs), and travel partners.
- Generate qualified leads and identify new business opportunities.
- Promote hotel room inventory, packages, and corporate offers.
- Build and maintain strong relationships with potential and existing clients.
- Schedule meetings and follow up with prospective clients for closures.
Sales & Client Management
- Understand client requirements and recommend suitable hospitality solutions.
- Maintain regular follow-ups to maximize conversions.
- Achieve daily, weekly, and monthly call and sales targets.
- Coordinate with the Sales and Reservations teams to ensure seamless booking support.
- Negotiate within approved company guidelines.
CRM & Reporting
- Maintain accurate records of calls, leads, and follow-ups in the CRM or Excel.
- Update Daily Sales Reports (DSR) and submit reports to the reporting manager.
- Ensure all client interactions are properly documented.
Market Research
- Identify potential corporate accounts and travel partners.
- Monitor competitor activities and market trends.
- Share market feedback and customer insights with the Sales team.
Qualifications
- Bachelor's degree in any discipline.
- Diploma or degree in Hospitality, Business Administration, or Marketing is an added advantage.
Experience
- 1–3 years of experience in Tele Sales, B2B Sales, Inside Sales, or Hospitality Sales.
- Experience in hotel, travel, hospitality, or tourism sales is preferred.
Required Skills
- Excellent verbal communication and negotiation skills.
- Strong telephone etiquette and customer handling abilities.
- Confidence in making outbound sales calls.
- Ability to achieve sales targets in a fast-paced environment.
- Basic knowledge of MS Excel, Google Sheets, CRM tools, and email communication.
- Strong follow-up, relationship-building, and time-management skills.
Key Performance Indicators (KPIs)
- Number of outbound calls made.
- Qualified leads generated.
- Meetings scheduled.
- Business conversions and revenue generated.
- Follow-up completion rate.
- Daily Sales Report (DSR) compliance.
- Client satisfaction and relationship management.
Preferred Industry
Hospitality, Hotels, Travel, Tourism, OTA, DMC, or Corporate Sales.
Pay: ₹8,867.44 - ₹18,760.52 per month
Work Location: In person
