Job description:
Job Title: Customer Support & Sales
Company: Anayon Quantum Energy Pvt. Ltd.
Location: Adyar, Chennai
Work Days: 6 Days
Roles & Responsibilities
- Handle customer communication professionally and provide clear information about company services and processes.
- Manage inbound customer queries through calls, WhatsApp, email, and regular follow-ups.
- Maintain and update CRM records, customer databases, and follow-up details accurately.
- Coordinate with internal teams to ensure smooth communication and support operations.
- Support day-to-day administrative activities including scheduling, documentation, and reporting.
- Ensure timely follow-ups and maintain a positive customer experience.
- Keep customer records and operational updates organized on a regular basis.
Qualifications & Skills
- Bachelor’s degree in any discipline.
- 1–3 years of experience in Customer Support, Customer Service, Telecalling, Front Office, or Client Coordination preferred.
- Strong communication and interpersonal skills.
- Comfortable handling customer interactions and follow-ups daily.
- Basic knowledge of MS Office and CRM tools.
- Organized, detail-oriented, and consistent with follow-ups.
- Ability to manage multiple tasks in a structured manner.
- Professional, customer-focused, and proactive approach.
What This Role Requires
- Ability to manage multiple customer conversations and follow-ups efficiently.
- Strong ownership in maintaining accurate updates and customer records.
- Calm, professional, and structured approach during daily operations.
- Comfortable working in a startup environment and coordinating with different teams.
- Customer-oriented mindset with good coordination and communication skills.
Job Types: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
Work Location: In person
