Sales Travel Consultant - Bookmytournow
Job title: Travel Consultant
Location: Welldone Techpark, Sector 48, Gurugram
Terms: Permanent, 9 Hours/Day, Full Time
Requirements: Rotational Shifts/Roster- Week Off/6 days working
About us: Bookmytournow is India's leading online travel company. It is a one-stop-travel- shop that offers the broadest selection of travel products and services in India.
Our wide array of travel-related services includes: 1. Domestic and international air ticketing 2. Domestic and international holiday tour packages 3. Inbound tour operation services 4. Corporate travel 5. Car hire services 6. Hotel reservations 7. Forex 8. Cruise Booking 9. Travel Insurance 10. Outbound travel operation services 11. Visa services Website - www.bookmytournow.com
About the role: As a Travel Consultant at Bookmytournow, you will play a key role in assisting clients with their travel arrangements. This involves directly engaging with interested customers, understanding their travel needs, crafting personalized itineraries, providing quotes, and ultimately converting leads into sales. You will gain valuable experience in a fast-paced and dynamic environment, learning the intricacies of the travel industry and developing essential customer service skills. This position offers an excellent opportunity for individuals passionate about travel and eager to launch their career in the tourism sector.
Key Responsibilities
- Client Consultation:Understand client preferences, budgets, and travel needs to propose tailored travel options and packages.
- Itinerary Planning:Design detailed, end-to-end travel itineraries including flights, hotels, activities, meals, and transportation.
- Booking & Arrangements:Book all components of the trip, such as flights, accommodation, rental cars, and tours, using specialized booking systems.
- Sales & Target Achievement:Sell travel packages and related services (e.g., travel insurance, visas) to meet and exceed sales targets.
- Customer Service:Provide excellent customer service before, during, and after the travel experience, addressing any issues or concerns.
- Market Research:Stay informed about new travel trends, destinations, regulations, pricing, and safety measures to offer informed recommendations.
- Vendor & Supplier Relations:Build and maintain strong relationships with airlines, hotels, and other travel suppliers to secure competitive rates.
- Record Keeping: Maintain accurate records of client payments, invoices, and travel bookings.
Required Skills & Qualifications
- Customer Service: Exceptional communication and interpersonal skills to effectively interact with clients.
- Sales Acumen: A persuasive and strong sales ability to promote and sell travel packages.
- Knowledge: In-depth knowledge of various travel destinations, their customs, and travel options.
- Technical Proficiency: Ability to use travel booking software, reservation systems, and CRM tools.
- Organizational Skills: Strong organizational and time management skills to handle multiple bookings and tasks.
- Problem-Solving: Ability to resolve issues and handle unexpected travel-related problems or emergencies.
- Language Skills: Fluency in English is preferred.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
