Noida, Uttar Pradesh
Job Summary
Ansible L3/L2:
Deep understanding in Ansible Automations like infrastructure management, application deployment, server security, CI/CD, service orchestration and cloud provisioning.
Hands-on experience in using Ansible (Including Ansible Tower), Terraform on cloud platforms like AWS/Azure.
Technical assistance to team on Ansible/Ansible Tower implementation, configuration, playbook/module development and Support.
Having good hands-on experience in Analyze requirements, solutions, estimates to complete installations, implementations, customization of DevOps practices using Ansible
Good scripting experience of any language like PowerShell , Shell , Python etc.
Administer Ansible infrastructure, perform maintenance and configuration and provide SME level support.
Advanced knowledge of Unix/Windows OS
Experience Implementing DevOps Pipelines for CaC and IaC with any Automation tools like
Hands-on experience on AWX or Ansible Tower
Experience with ansible for test automation
Extensive experience writing ansible roles
Key Responsibilities
1. Provide Technical Support And Troubleshooting By Utilizing Jenkins And Powershell To Automate Processes, Ensuring Adherence To Quality Standards And Company Policies.
2. Conduct Root Cause Analysis For Complex Incidents Escalated By Analysts, Implementing Effective Solutions To Resolve Technical And Security Issues Efficiently.
3. Manage And Update The Knowledge Base By Documenting Solutions And Processes, Contributing To The Training And Coaching Of Analysts To Enhance Team Capabilities.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Maintaining A Strong Security Posture.
5. Enhance Customer Experience And Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Potential Security Threats.
Skill Requirements
1. Advanced Proficiency In Jenkins For Continuous Integration And Automation.
2. Strong Expertise In Powershell Scripting For Task Automation And System Management.
3. Solid Understanding Of Python And Ansible For Process Automation And Configuration Management.
4. Familiarity With Incident Management Processes And Root Cause Analysis Techniques.
Other Requirements
1. Optional But Valuable Certifications:
2. Jenkins Certified Engineer
3. Microsoft Certified: Powershell Fundamentals
4. Red Hat Certified Specialist In Ansible Automatio
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