Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Microsoft Azure OpenAI Service
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or SaaS applications to meet evolving business requirements. This role includes managing application features, overseeing release processes, and ensuring the overall stability and performance of systems. The engineer works closely with various tools, application programming interfaces, and low-code platforms to tailor solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with team members and stakeholders is a key part of the daily routine to deliver reliable and efficient application services.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and implement application enhancements.
- Monitor application performance and troubleshoot issues to maintain system reliability.
- Document configuration changes and maintain clear records of application updates.
- Assist junior team members by sharing knowledge and providing guidance on best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure OpenAI Service.
- Experience with cloud-based application deployment and management.
- Familiarity with APIs and integration techniques for packaged and SaaS applications.
- Knowledge of low-code platforms and their application in customizing software solutions.
- Ability to troubleshoot and resolve technical issues related to application stability and performance.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure OpenAI Service.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
