Job Title: Operations Executive – Loan Department
Location: Gandhinagar
Department: Operations / Loan Processing
Experience Required: fresher also can apply
*Job Summary* :
The Operations Executive will be responsible for handling end-to-end loan processing activities, ensuring smooth coordination between customers, sales team, and financial institutions. The role requires accuracy, compliance adherence, and strong organizational skills.
*Key Responsibilities* :
- Handle complete loan processing cycle from application to disbursement
- Verify customer documents (KYC, income proof, bank statements, etc.)
- Coordinate with banks/NBFCs for loan approvals and status updates
- Maintain and update customer records in CRM/software
- Ensure compliance with company policies and regulatory guidelines
- Follow up with clients for pending documents and process completion
- Prepare and maintain MIS reports on daily/weekly basis
- Resolve operational issues and customer queries efficiently
- Coordinate with sales team to ensure timely processing of cases
*Required Skills* :
- Strong communication and coordination skills
- Attention to detail and accuracy
- Basic computer skills (MS Excel, CRM tools)
- Ability to manage multiple tasks and deadlines
*Qualifications* :
- Graduate in any field
*Preferred Qualities* :
- Problem-solving attitude
- Team player
- Ability to work under pressure
- Customer-focused mindset
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
