Job Description – Telecalling ExecutivePosition Details
Job Title: Telecalling ExecutiveCompany: Keyos Pvt. Ltd.Department: Sales & Customer RelationsJob Type: Full-TimeLocation: Pune
About Keyos Pvt. Ltd.
Keyos Pvt. Ltd. is a customer-focused organization committed to delivering innovative business solutions and exceptional service experiences. We believe that strong communication and customer engagement are the foundation of sustainable business growth.
Job Summary
We are seeking a motivated and results-driven Telecalling Executive to join our growing team. The ideal candidate will be responsible for contacting potential and existing customers, generating leads, explaining products and services, maintaining customer relationships, and supporting business development initiatives through effective communication.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Introduce and explain company products and services professionally.
- Generate, qualify, and maintain sales leads.
- Follow up with customers regarding inquiries, appointments, and service requirements.
- Maintain accurate customer records and call logs in the CRM system.
- Handle customer questions, concerns, and feedback effectively.
- Coordinate with internal teams to ensure seamless customer service.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Build and maintain long-term customer relationships.
- Identify opportunities for upselling and cross-selling company services.
Required QualificationsEducation
- HSC / Diploma / Graduate in any discipline.
Experience
- Fresher or experienced candidates are welcome to apply.
- 0–3 years of experience in telecalling, telesales, customer support, or related fields preferred.
Skills
- Excellent verbal communication skills.
- Fluency in English, Hindi, and regional language (preferred).
- Strong interpersonal and convincing abilities.
- Customer-focused approach with positive attitude.
- Basic computer knowledge and proficiency in MS Office.
- Ability to work independently and as part of a team.
- Good listening, negotiation, and follow-up skills.
Key Performance Indicators (KPIs)
- Daily call volume achievement.
- Lead generation and conversion rate.
- Follow-up effectiveness.
- Customer satisfaction score.
- Appointment scheduling success rate.
- Monthly target achievement.
What We Offer
- Competitive Salary Package
- Attractive Performance Incentives
- Provident Fund (PF)
- Group Insurance Coverage
- Travel Allowance
- Professional Growth & Career Development Opportunities
- Ongoing Training & Skill Development Programs
- Supportive and Collaborative Work Environment
- Performance Recognition Programs
Why Join Keyos Pvt. Ltd.?
- Opportunity to build a rewarding career in sales and customer engagement.
- Learn from experienced professionals in a growing organization.
- Work in a dynamic, positive, and growth-oriented environment.
- Competitive compensation with performance-based rewards.
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
