Associate – International Voice Process (Medical Record Retrieval)
Location: Ahmedabad (Work From Office)
Shift: US Shift
Working Days: Monday to Friday (5 Days Working)
Job Summary
We are looking for enthusiastic professionals to join our International Voice Process team. The role involves communicating with healthcare providers, hospitals, insurance companies, and medical facilities in the US to retrieve and verify medical records while maintaining quality and productivity standards.
Key Responsibilities
Make outbound calls to healthcare providers and medical facilities in the US.
Retrieve and verify medical records and related information.
Follow up on pending requests and maintain regular communication.
Update and maintain records accurately in the system.
Coordinate with internal teams to ensure timely completion of requests.
Meet daily productivity and quality targets.
Maintain confidentiality and comply with company policies.
Eligibility
Graduate or Undergraduate.
1–2 years of experience in International Voice Process or Medical Record Retrieval preferred.
Freshers with excellent English communication skills may also be considered.
Excellent verbal and written English communication.
Good computer knowledge and typing skills.
Comfortable working in the US Shift.
Preferred Skills
International Voice Process
Medical Record Retrieval
Customer Support
Outbound Calling
US Process Experience
MS Office
Good Communication Skills
Benefits
5 Days Working
Attractive Salary Package
Career Growth Opportunities
International Process Exposure
Professional Work Environment
Performance-Based Growth
Pay: From ₹23,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
