1. Educational Qualification:
· Bachelor’s degree in any subject. Post-graduation in management will be a bonus.
2. Experience:
· Minimum 2 years of experience in Store/Branch management.
· Must have experience in the supervision of employees.
3. Knowledge requirement:
· Knowledge in Store management
· Knowledge in Billing software
· Knowledge in Customer Relationship Management
4. Skill Requirements:
· Business Development.
· Interpersonal skills.
· Sales Management.
· Visual Merchandising.
· Merchandising.
· Team building & Management.
· Proficiency in Microsoft Office applications, especially in Excel, and proficiency in Tally.
· Problem solving.
5. Other Skill Requirements:
· Basic communication skills - able to communicate effectively with customers and colleagues at all levels of the division.
· Ability to effectively resolve conflict situations at the first level without escalation.
· Ability to work collaboratively with managers and colleagues.
6. Duties & Responsibilities
a. Overall management and upkeep of the store.
· Ensure smooth and efficient running of the store.
· Ensure compliance with the company policies & procedures.
b. Accuracy of cash and inventory tally.
· You are responsible for the cash & inventory tally, and any deficit found in the same can be deducted from your salary as per the discretion of the management.
c. Exemplary customer service.
· Should deal with customer queries & complaints.
· Should ensure a high level of customer satisfaction.
· Should communicate customer feedback promptly to the management.
d. Management of the sales team.
· Complete store operational requirements by scheduling & assigning employees; following up on work results.
· Meeting sales goals by training, motivating, mentoring & providing feedback to the store staff.
Maximize profitability
· You are responsible for planning and executing marketing activities periodically in consultation with the management.
Safekeeping of all Company property.
· Ensure security & safety of the store and its assets.
· All assets should be returned in good condition while leaving the company.
· Prevent pilferage.
g. Outstanding store maintenance & visual merchandising standards.
· Ensure that the store is kept neat, clean, and well-lit and offers a positive ambience to customers.
· Ensure Aesthetic display of merchandise.
h. Submission of reports.
· Should provide daily and monthly reports as required by the management.
· Should send the estimated sales target report to the CEO.
Job Types: Full-time, Permanent
Benefits:
Schedule:
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
