Dear candidates,
!!! Greetings from Tekfoods!!!
We are currently hiring IT Support Executive / Technician !!! (Experience in FMCG/ Food Processing/ Beverage sector mandatory)
Location: Kolkata, West Bengal
Keys & responsibilities:
1. Technical Support & Troubleshooting
- Act as the first point of contact for employees or clients experiencing technical issues (via helpdesk tickets, email, phone, or in-person).
- Diagnose and resolve hardware problems (PCs, laptops, printers, mobile devices) and software glitches (OS issues, productivity suites, specialized corporate apps).
- Troubleshoot basic network connectivity issues (Wi-Fi, Ethernet, VPN configurations).
2. System Installation & Maintenance
- Set up and configure new workstations, including hardware assembly, operating system installation (Windows, macOS, Linux), and standard software provisioning.
- Manage user accounts, permissions, and passwords using tools like Active Directory or Microsoft 365 / Google Workspace admin centers.
- Perform regular software updates, security patches, and hardware upgrades (e.g., replacing RAM or storage drives).
3. Security & Data Management
- Ensure antivirus software is up to date and active on all endpoints.
- Assist in routine data backup operations and facilitate data recovery when hardware fails.
- Educate staff on basic cybersecurity best practices, such as recognizing phishing attempts.
4. Asset & Documentation Management
- Maintain an accurate inventory of all company IT assets, software licenses, and peripheral equipment.
- Document technical issues, steps taken to resolve them, and internal processes to build a robust knowledge base.
Experience:
Minimum 1 year of experience as a IT Support Executive / Technician(Experience in the FMCG sector is highly Preferable).
Qualification:
Diploma in Hardware & Networking needed.
Interested Candidates can share resume [email protected] or Whatsapp resume on- 8902095131.
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Work Location: In person
