Job Description – ERP & MIS CoordinatorPosition Overview
FOGS Consultants is hiring an ERP & MIS Coordinator on behalf of one of our esteemed clients based in Kochi, Kerala. The selected candidate will support and manage the organization's ERPNext platform, business reporting systems, and process digitization initiatives.
The role will act as a bridge between business users, management, and ERP implementation partners to ensure efficient ERP utilization, process automation, data accuracy, and continuous business improvement.
The ideal candidate should possess functional knowledge of ERPNext, strong analytical skills, reporting expertise, and the ability to understand business processes and translate them into system requirements. Exposure to ERP customization, workflow management, and low-code development within ERPNext will be an added advantage.
Key ResponsibilitiesERP Administration
- Manage day-to-day ERPNext operations.
- Create and maintain user accounts and role-based permissions.
- Configure and manage workflows and approval hierarchies.
- Monitor ERP data quality and process compliance.
- Provide functional support to ERP users across departments.
- Coordinate issue resolution and troubleshoot ERP-related concerns.
- Ensure smooth functioning of ERP modules and integrations.
MIS & Reporting
- Create and maintain management dashboards and business reports.
- Develop department-wise MIS reports and performance trackers.
- Generate daily, weekly, monthly, and ad-hoc reports.
- Analyze ERP data and provide actionable business insights.
- Automate recurring reports wherever feasible.
- Support management review meetings with accurate data and analytics.
Business Process Coordination
- Understand existing business workflows and operational processes.
- Identify process gaps and improvement opportunities.
- Gather business requirements from stakeholders.
- Prepare Business Requirement Documents (BRDs) and process documentation.
- Coordinate User Acceptance Testing (UAT).
- Ensure successful implementation of approved process enhancements.
ERP Development Support
- Perform basic ERPNext configurations and customizations.
- Create and maintain custom fields, reports, print formats, and workflows.
- Configure notifications, approvals, and automation rules.
- Assist in low-code customizations and script-based enhancements.
- Support testing and deployment of ERP improvements.
Vendor Coordination
- Serve as the primary point of contact for ERP implementation partners.
- Coordinate enhancement requests and issue resolution activities.
- Monitor development timelines and project deliverables.
- Validate vendor deliverables before production deployment.
- Maintain enhancement trackers and change management logs.
User Support & Training
- Conduct ERP user training and awareness sessions.
- Develop user manuals, SOPs, and training materials.
- Support ERP adoption initiatives across departments.
- Assist in onboarding and training new ERP users.
- Address user queries and operational challenges.
Documentation
- Maintain ERP configuration documentation.
- Maintain process and workflow documentation.
- Maintain issue logs and enhancement trackers.
- Maintain change request registers.
- Document approval structures and business workflows.
Required SkillsERP Skills
- Good understanding of ERPNext modules and functionalities.
- ERPNext administration and user management.
- Workflow and permission management.
- Report Builder and Dashboard development.
- ERP configuration and customization.
Technical Skills
- ERPNext
- Frappe Framework (Basic Understanding)
- SQL Basics
- Spreadsheet Analysis (Excel / Google Sheets)
- Data Validation and Data Quality Management
- Dashboard Development
Business Skills
- Process Documentation
- Business Requirement Gathering
- Business Analysis
- Vendor Coordination
- User Training and Support
- Problem Solving and Process Improvement
Preferred Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Commerce, or a related field.
- 1–2 years of ERPNext experience.
- Experience in ERP support, MIS reporting, or business process coordination.
- Exposure to project-based businesses, manufacturing, EPC, renewable energy, or service organizations is preferred.
Preferred Additional Skills
- Python Basics
- Frappe Framework Basics
- REST API Understanding
- Power BI or similar Business Intelligence tools
- Workflow Design and Process Automation
- Data Analytics and Reporting Automation
Key Performance Indicators (KPIs)
- ERP User Adoption Rate
- Report Delivery Accuracy
- Report Automation Percentage
- ERP Ticket Resolution Time
- User Satisfaction Score
- Process Compliance Rate
- Enhancement Delivery Tracking
- Data Accuracy and Completeness
Reporting Structure
Reports To: Head of IT / CIO
Location
Kochi, Kerala
Employment Type
Full-Time
Experience Required
1–2 Years
Career Growth Path
ERP & MIS Coordinator → ERP Functional Analyst → ERP Lead → Business Systems Analyst → ERP Manager
About FOGS Consultants
FOGS Consultants is a professional consulting and business support firm providing HR, Compliance, ERP, Business Process Management, and Technology Recruitment services across India. We connect skilled professionals with leading organizations and support businesses in building efficient, technology-driven operations.
Email: [email protected]
Whatsapp +91 88919 09965
www.fogsconsultants.com
Ernakulam, Kochi, Kerala – 683518
Pay: ₹400,000.00 - ₹420,000.00 per year
Work Location: In person
