JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About JLL
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
About the Role
We are seeking an experienced Learning Designer & Facilitator who can create and deliver effective employee learning experiences for JLL. Working with our Design and Delivery team, you'll contribute to talent and development programming that supports JLL's growth agenda. This role combines instructional design expertise with facilitation capabilities to develop engaging learning solutions and bring them to life for our global workforce.
What this job involves:Learning Design & Development:
Enhance learning materials using JLL brand standards; create engaging visual experiences that support learning objectives
Build interactive e-learning modules using Articulate Rise, Storyline, Synthesia, and other authoring tools
Transform PowerPoint presentations into e-learning and micro-learning elements
Redesign face-to-face training for virtual delivery formats
Develop graphics, audio, and video content to enhance learning experiences
Design assessment components including quizzes and interactive elements; analyze results to improve content
Adapt materials for JLL's J10 languages while maintaining consistent learning outcomes
Prepare and publish content to learning management systems; configure tracking settings
Ensure functionality across devices and platforms; maintain consistent user experience
Training Facilitation & Delivery:
Deliver programs across talent development products, including Professional Skills, Onboarding, and Performance Cycle for various audiences including individual contributors, HR, and People Managers
Apply adult learning theories and JLL's brand/learning standards during delivery
Facilitate training both virtually and in-person; regional/local travel may be required depending on business needs
Maintain delivery standards in accordance with NPS metrics and qualitative feedback
Apply knowledge of talent & development subject areas to facilitate meaningful discussions
Demonstrate cross-cultural competence and ability to adapt communication styles to diverse audiences
Continuous Improvement:
Evaluate training effectiveness and suggest improvements
Stay informed of industry trends and best practices in learning design and facilitation
Support the creation and updating of training content based on feedback
Develop business acumen to align L&D initiatives with business objectives
Key Skills:
Exceptional English communication skills (both written and spoken), with the ability to engage key stakeholders without slang or casual language
Experience applying brand guidelines to learning materials
Expertise with Articulate Rise, Storyline, or similar authoring tools
Ability to redesign PowerPoint content into interactive e-learning formats
Skills in creating/editing graphics, audio, and video assets
Experience with video creation tools (e.g., Synthesia, Articulate, etc.)
Ability to design effective quizzes and knowledge checks
Experience publishing content to Learning Management Systems
Understanding of content translation processes for multiple languages
5-7 years of experience in facilitating soft skills training programs
Excellent presentation and facilitation skills
Understanding of adult learning principles
Strong attention to detail and quality assurance mindset
Effective collaboration with stakeholders and subject matter experts
Ability to manage priorities and meet deadlines
Global mindset when approaching design solutions
Sound like you? In this role, you're required to be:
Committed to staying informed about industry trends
Culturally aware with inclusive communication abilities
Clear in communication with strong organizational skills
Detail-oriented with the ability to work towards tight deadlines
Highly organized and self-motivated
Able to work in a fast-paced environment with constant deadlines
Adaptable in delivering training programs to diverse audiences
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
