ARC BUILDERS
Job Description – Office Manager
Job Title: Office Manager
Department: Administration & Operations
Location: Madurai, Tamil Nadu
Company: ARC Builders
Position Summary
The Office Manager leads ARC Builders’ administrative and operational support functions. The role coordinates clients, office staff, site teams, vendors, and management to ensure efficient, professional, and well-organized operations.
Key Responsibilities
Office Operations Management
· Manage daily office operations and administrative tasks.
· Create and improve office procedures and systems.
· Maintain smooth communication between office and site teams.
· Track office expenses and improve operational efficiency.
Client Relationship Management
· Act as the main point of contact for client coordination.
· Arrange and lead client meetings as needed.
· Respond promptly to client questions and concerns.
· Maintain strong client service and satisfaction standards.
Project Administration
· Manage project documents, approvals, agreements, and records.
· Track project progress reports and site updates.
· Coordinate with architects, engineers, consultants, and contractors.
· Ensure project files are complete and well organized.
Financial & Billing Coordination
· Oversee invoicing, collections, and payment follow-ups.
· Work with the accounts team on receivables and payables.
· Review quotations, work orders, and purchase requests.
· Monitor administrative expenses related to projects.
Vendor & Procurement Management
· Handle communication with suppliers and subcontractors.
· Review and compare vendor quotations.
· Support procurement planning and track materials.
· Maintain vendor records and performance data.
Human Resource Administration
· Oversee attendance, leave records, and employee documentation.
· Support recruitment, onboarding, and employee coordination.
· Ensure compliance with company policies and procedures.
· Address employee grievances and administrative issues.
Reporting & Management Support
· Prepare weekly and monthly operations reports.
· Present office and project performance updates to management.
· Maintain MIS reports and management dashboards.
· Support strategic planning and business development efforts.
Qualification Requirements
Education
Preferred:
· MBA (Operations / HR / Administration)
· BBA, B.Com, BBM, BA, or equivalent degree
Experience
· Minimum 1-3 years of office administration experience.
· Experience in construction, real estate, architecture, or engineering firms is preferred.
Required Skills
Technical Skills
· Microsoft Excel (Advanced)
· Word and PowerPoint
· Google Workspace
· Tally / Accounting Software
· Project Documentation Management
· ERP/CRM knowledge (preferred)
Leadership Skills
· Team Management
· Conflict Resolution
· Decision Making
· Process Improvement
· Negotiation Skills
Communication Skills
· Excellent Tamil communication
· Good English communication
· Client handling and presentation skills
Key Performance Indicators (KPIs)
· Office operational efficiency
· Client satisfaction levels
· Collection and payment follow-up performance
· Accuracy of project documentation
· Employee attendance and HR compliance
· Vendor management effectiveness
· Timely submission of reports
Pay: ₹15,000.00 - ₹16,500.00 per month
Benefits:
Work Location: In person
