Responsibilities
- Follow up with tractor buyers and service customers for EMIs, margin money, and outstanding workshop bills.
- Contact customers through calls, WhatsApp, and letters for payment reminders.
- Coordinate with leads and prospective clients for appointment.
- Maintain daily payment follow-up and commitment records.
- Update CRM/accounting systems with payment status, customer remarks, and follow-up details.
- Coordinate with Accounts to verify customer ledgers and outstanding dues.
- Handle billing/payment-related queries professionally while maintaining positive customer relationships.
Requirements
- Experience in customer service or related field
- Proficiency in CRM software
- Strong communication skills
- Ability to handle billing/payment-related queries
Pay: ₹14,000.00 - ₹20,000.00 per month
Work Location: In person
