- Register every new residential customer on the PM Surya Ghar national portal and the relevant DISCOM portal within 24 hours of order booking.
- Upload consumer KYC documents — Aadhaar, electricity bill, customer photo, bank passbook, cancelled cheque — and verify each entry against source documents.
- File the feasibility application with the DISCOM, follow up daily until feasibility approval is received, and update status in Sunmaster ERP (smsap.saev.in).
- Submit vendor selection (Sunmaster as registered vendor), installation report, plant capacity, inverter and module serial numbers, and geotagged installation photos on the portal after commissioning.
- File the net metering application, schedule the DISCOM inspection, and track inspection clearance.
- Submit the subsidy (CFA) claim, validate the consumer bank account, and follow up with DISCOM and MNRE until subsidy is credited to the customer's account.
- Maintain a live tracker (Excel + ERP) of every application with current stage, pending action, days at stage, and expected closure date. Submit a daily MIS to the Project Coordinator and a weekly MIS to the CEO.
- Resolve all portal-side rejections, queries, or document re-upload requirements within 48 hours.
- Coordinate with the customer, sales team, and site team for any missing inputs; ensure customer is informed at every stage via WhatsApp and call.
- Maintain a digital folder for each consumer with all submitted documents, application IDs, screenshots, and DISCOM correspondence.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
