- Establish and maintain positive relationships with existing clients as well as the new clients.
- Its purely based on sales.
- Provide prompt, efficient, and satisfactory responses to customer inquiries.
- Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.
- Analyze customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.
- Collaborate with other departments (marketing, sales) to optimize the existing customer experience journey. Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.
- Support successful customer retention initiatives, such as customized marketing campaigns and loyalty programs.
- Monitor customer feedback regularly and identify areas of improvement in our services.
- Negotiate/close deals and handle complaints or objections
- Actively seek out new sales opportunities through cold calling, networking and social media and convert the lead.
- Have to explain regarding the respective rides, events and all activities.
- Target must be there.
Please See: We need 01 Tamil Speaking Candidate and 01 Punjabi Speaking Candidate.
Contact Person:
Yash Patel: +91-9624956934
Moark Munsha: +91-7990560938
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person