About the Position
The School Of Foreign Languages International Institute is looking for a Client Support Associate to join our remote team. The role involves communicating with people interested in our foreign language programs, understanding their requirements, sharing relevant course information, and assisting them throughout the enquiry and admission process.
We are looking for someone who is confident in communication, attentive to client requirements, and comfortable handling conversations through phone and online platforms.
Freshers are welcome. Training will be provided.
Key Responsibilities
- Handle enquiries from individuals interested in our language courses.
- Communicate with clients through telephone, WhatsApp, and email.
- Understand the learner's requirements and recommend suitable course options.
- Explain course structure, schedules, fees, class formats, and registration procedures.
- Respond to questions clearly and professionally.
- Follow up with interested clients and keep track of ongoing enquiries.
- Maintain basic information regarding enquiries and client communication.
- Coordinate with the academic and admissions teams when required.
- Assist clients during the initial stages of their enrollment.
- Maintain a professional and helpful approach in every interaction.
Candidate Profile
- Minimum 12th pass; graduates and candidates pursuing graduation may apply.
- Good spoken and written communication skills.
- Comfortable communicating with clients over the phone.
- Basic knowledge of WhatsApp, email, and online communication tools.
- Good listening and interpersonal skills.
- Ability to organize enquiries and follow up on time.
- Professional, patient, and positive attitude.
- Comfortable working independently from home.
Previous experience in customer service, telecalling, counselling, sales support, or client coordination is an advantage, but not compulsory.
Salary & Job Details
Salary: ₹25,000 per month
Job Type: Full-time
Work Arrangement: Remote / Work from Home
Location: India
Shift: Day Shift
Experience: Freshers can apply
About The School of Foreign Languages
The School of Foreign Languages is a language education institute offering structured programs for students, professionals, and adult learners.
We offer training in French, Chinese, German, Spanish, Japanese, Korean, and Thai, with programs designed for practical communication, academic requirements, professional development, and international language examinations.
Our team assists learners at different stages, from beginners starting their first foreign language to students preparing for higher proficiency levels.
How to Apply
Please apply directly through Indeed.
Applications will be reviewed by our recruitment team. Candidates selected for the next stage will be contacted by email with further information about the recruitment process.
For Indeed, I would use:
Job Title: Client Support Associate
Employment: Full-time
Work Type: Remote
Salary: ₹25,000/month
Experience: 0–2 years / Freshers welcome
This is more natural for your role than repeatedly using Customer Support Executive, especially if the person will be handling course enquiries, follow-ups and prospective students/clients.
Pay: ₹9,925.30 - ₹33,896.71 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: Remote
