Job Title: Customer Support Executive
Location: Noida
Salary:- 15-35k in hand
Experience: 0–2 Years
Shift Timing:- Rotational
Qualification:- UG & Grad
Job Description
We are looking for a Customer Support Executive to manage customer queries and complaints through phone, email, and chat.
The candidate should have excellent communication skills, a customer-focused approach, and the ability to resolve issues efficiently.
Roles & Responsibilities:-
Handle inbound and outbound customer calls.
Respond to customer inquiries via phone, email, and chat.
Resolve customer complaints in a timely and professional manner.
Escalate unresolved issues to the appropriate team.
Follow up with customers to ensure satisfaction.
.
Key Skills:-
Excellent verbal and written communication.
Customer service orientation.
Problem-solving skills.
Active listening skills.
Basic computer knowledge (MS Office, CRM tools).
Ability to work in rotational shifts.
Freshers and experienced candidates can apply.
Good communication skills in English and Hindi preferred.
Contact:- HR Ishika {9837349019} ( Call & WhatsApp )
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
