Assistant Vice President - Delivery Lead

EXL Service -
Chennai, Tamil Nadu

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Job details

Full-time
22 hours ago

Benefits

Health insurance

Qualifications

BCS
Computer Science
Master's degree
Quality assurance
Bachelor's degree
Machine learning
Data management
AI
Communication skills
Software architecture
SDLC
Information Technology
Design patterns

Full job description

Job Description: Solutions put forward would have to revolutionize patient care and outcomes, thereby leading to client satisfaction & foster partnerships with key stakeholders. The ideal candidate will have a deep knowledge and understanding of US Healthcare, a robust technical background, exceptional leadership abilities, experience building and growing technology teams in a high-growth environment, and delivering high-quality software solutions.

Business Domain

US Healthcare Insurance & Payer Analytics

Insurance Fraud, Waste & Abuse

Recovery Audit & Utilization Review

Compliance Adherence & Coding Accuracy

Payer Management & Code Classification Management

Requirements

Define and execute comprehensive strategies for software engineering, aligning with overall business goals and technological advancements.

Drive the adoption of cutting-edge technologies, tools, and methodologies to enhance productivity, efficiency, and product quality.

Stay well-informed of industry trends, regulatory changes, and emerging technologies in healthcare IT, leveraging this knowledge for informed decision-making and drive innovation

Collaborate closely with cross-functional & internal stakeholders, including product management, design, BA’s, QA, SME’s and operations, to deliver integrated solutions that exceed customer expectations within the defined budget and project scope.

Foster an inclusive work environment & talent, promoting knowledge sharing, best practices, and continuous improvement across the team.

Mentor people and create a high performing organization, resolve conflicts to build & sustain teams.

Serve as the primary SPOC for key stakeholders and internal teams, providing regular updates on project progress, addressing concerns, and resolving issues in an appropriate manner.

Lead the end-to-end delivery of technical projects within the healthcare sector, from initiation to closure, ensuring adherence to project timelines & budgets while ensuring 6Sigma quality.

Coordinate & guide the team to navigate multiple teams & platforms to integrate multiple solutions into the client’s ecosystem, ensuring seamless interoperability and data exchange.

Develop comprehensive project plans, including resource allocation, risk management, and communication strategies, to drive successful project execution.

Knowledge of healthcare standards and regulations including HIPAA, HL7, FHIR, and understanding of interoperability and data exchange protocols.

Excellent problem-solving & analyzing skills, attention to detail, and ability to work effectively in a fast-paced environment with the “roll up your sleeves” attitude.

Responsibilities: Responsibilities

Responsible for managing the delivery of the technology solution of a business increment and the flow and continual delivery of the program producing it in the shortest cycle time.

Improving the work value stream: removing tactical impediments, improving work process for more effective, consistent, and sustainable execution.

Candidate should orchestrate the entire software development lifecycle, from conception to delivery, ensuring alignment with strategic business objectives.

Develop and communicate a clear vision and roadmap for technical delivery initiatives in alignment with the organization's strategic goals and objectives.

Demonstrate a relentless obsession with corporate value alignment, focus, simplicity, and clarity.

Lead and mentor a team of technical delivery managers and professionals, fostering a culture of collaboration, innovation, and hold the leadership team accountable for achieving agreed-upon deliverables and commitments.

Act as a technical advisor and escalation point for complex technical issues, providing guidance and support to team members as needed.

Collaborate with the content and digital marketing teams to develop impactful content to enhance possible client propositions.

Lead interactions with the sales team on RFP’s, to ensure optimal selection, fostering strong client relationships and synthesize the critical feedback to develop a more competitive product.

Identify and mitigate risks and issues related to project delivery, ensuring proactive measures are in place to minimize disruptions and delays.

Monitor & Optimize team performance, resource allocation and utilization across projects while balancing competing priorities and ensuring best use of talent and technology assets.

Build organizational capability within these teams by recruiting and retaining outstanding talent and providing mentoring, training (internal and external), and other opportunities for professional growth and development.

Drive continuous improvement and innovation in technical delivery processes, methodologies, and tools, staying abreast of industry trends and emerging technologies.

Establish and enforce robust quality assurance processes and standards to ensure the reliability, security, and scalability of technology solutions.

Ensure compliance with relevant regulatory requirements, such as HIPAA and other healthcare industry standards, across all technical delivery activities.

Manage departmental budgets and financial resources effectively, monitoring expenditures and optimizing cost-effectiveness.

Cultivate strong relationships with key stakeholders, including executives, clients, vendors, and regulatory agencies, to ensure alignment and support for technical delivery efforts.

Qualifications: Qualifications

Bachelor’s degree in computer science, Information Technology, or a related field, Master's degree from top tier colleges with good grades preferred

Understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]

Proficiency in strategic planning, organizational leadership, and change management within the software engineering domain.

Displayed capability in converting potential clients/opportunities into revenue centers.

Proven track record of successfully building, leading, managing & scaling large-scale engineering teams, complex technical projects, and organizational initiatives.

Excellent leadership, communication, and interpersonal skills, with the ability to inspire, influence and motivate a multi-cultural team, and mentor team members at all levels. Attract top talent, foster career growth, promote diversity and inclusion & retain talent as required.

Ability to collaborate effectively with cross-functional teams and stakeholders locally and globally & at all levels of the organization. Willingness to travel around the globe as required.

Experience in data management and operations, demonstrating a track record of successfully designing and implementing comprehensive data strategies to meet future operative needs with an eye for detail.

Showcased ability to drive innovation, change, and continuous improvement in a dynamic environment for delivery excellence.

Candidate should be well-informed of the data governance principles, of healthcare operations, processes, and regulatory compliance, ensuring adherence to industry standards and regulations.

Possess a passion for improving healthcare delivery through technology and innovation.

Strong problem-solving & design skills with a proactive & result-driven mindset for delivering high-quality software solutions.

Deep understanding of software architecture, design patterns and best practices, with the ability to make well-informed architectural decisions.
Knowledge on emerging technologies, including artificial intelligence, machine learning, and blockchain, with the ability to assess impact on business strategy.

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