Senior Systems Engineer (Pre-sales) To provide technical assistance in the following areas, develop and review high level design, solution positioning, Product Selection and provide technical support to conduct product demos, proof of concept set ups as well as trainings and workshops and other thought leadership activities.
Senior Systems Engineer (Post-sales)
To provide highly visible customer support through the performance of on-site installation, servicing, and repair of complex systems and equipment. Evaluate operational quality of equipment, instruct customers in operation and maintenance of system, serve as technical liaison with customers on admin and technical matters for assigned projects, and interpret customer needs.
You will Make an Impact by:
- Provide product and technical support to external and internal customers as a contributing team member
- Provide pre-sales technical support for development and implementation of complex products/applications/solutions for CommScope product lines, to include modification of product application to meet customer network configuration
- Provide technical assistance through sales presentations, product demonstrations, installation, and maintenance of CommScope products
- Provide product and application training to end users, channel partners, and system integrators.
- Provide post-sales technical expertise during installation, implementation, testing, and maintenance of CommScope products
You will Excite us if you Have
- Bachelor degree/Diploma in Electronics, Electrical, Telecommunication, Computer or appropriate field or local equivalent with minimum 5 years of experience
- Possess current industry technical certification (preferred) (BICSI RCDD, BICSI DCDC, BICSI OSP, FTTH)
- Computer and office skill required (MS Office, Window Unix OS, Web programming and Database, Visio or CAD Drawing)
- A minimum of 5 years structured cabling system design experience
- Knowledgeable of local building, electrical and data-communication codes and regulations (e.g. NEC, CSA, IBC)
- Knowledgeable of local structured cabling standards (e.g. ANSI/TIA 568 series, ISO 11801 series, ANSI/TIA-942-B)
- Working knowledge of Data Center functional areas (MDA, HDA, EDA, ZDA, EF) and familiar with data center industry trends
- Subject matter expert in many Cabling Solution and product ranges across assigned CommScope Concentration(s)
- Knowledge in telecommunication TCP/IP and Data-Center networking
- Ability to influence, train, and mentor channel partners and system integration partners
- Deal closing skills to assist sales force Influence outcome of a tender response technically through product expertise combined with strategic thinking in commercial landscape
- Ability to create and deliver sales and training presentations with confidence and customer-facing skill
- Excellent verbal and written communication skills
- Strong interpersonal skills including the ability to establish and maintain relationships
- Advanced technical skill set and well-developed problem-solving abilities
- Test procedure and field test equipment for copper and fiber knowledge require
- Excellent problem-solving skills are important in this role drive for results in addressing customer challenges important
- Project management experience required
- Possess vehicle and driving license
