About this opportunity
We are seeking a Senior Manager, Enterprise Identity & Foundational Services to own the end‑to‑end strategy, engineering, and delivery of enterprise identity and identity‑centric foundational platforms supporting a global workforce.
This role is accountable for defining the platform vision and roadmap, driving solution design and implementation, and ensuring secure, reliable, and scalable service delivery. The role leads global teams and partners with peer leaders to provide continuous service coverage and operational resilience.
Foundational Services in this role include directory services, authentication platforms, PKI, DNS, and related trust services. This role does not include ownership of network, compute, & storage services.
In this role, you will…
Platform Strategy and Ownership
- Define and own the platform strategy, architecture, and roadmap.
- Accountable for technical direction, design standards, and long‑term evolution of identity and trust platforms.
- Ensure alignment with enterprise security strategy, Zero Trust principles, and business priorities.
Engineering & Platform Delivery
- Lead the design, build, integration, and deployment of identity and foundational service capabilities.
- Drive modernization, automation, and technical debt reduction across platforms.
- Ensure solutions are engineered for security, scalability, reliability, and operational readiness.
- Own the transition of new capabilities into steady‑state service delivery.
Service Reliability & Operational Excellence
- Own the end‑to‑end service lifecycle, including availability, performance, resilience, and supportability.
- Provide senior leadership during major incidents and service disruptions.
- Drive root cause analysis, corrective actions, and continuous improvement.
- Define and track service health metrics, KPIs, and outcomes.
Governance, Risk & Security
- Ensure identity and access services meet audit, risk, and regulatory requirements.
- Own access governance processes, control validations, and remediation activities.
- Maintain disciplined change, release, and operational governance.
- Partner closely with Security and Risk teams to protect enterprise trust.
Leadership & Global Partnership
- Lead, coach, and develop high‑performing platform and engineering teams.
- Build strong technical depth, ownership, and accountability across the organization.
- Partner with peer leaders across regions to operate in a follow‑the‑sun model, ensuring continuity, shared accountability, and seamless service delivery.
- Act as a trusted leader to technology, security, and business stakeholders.
In this role, you’ll need …
Required
- Bachelor’s degree in information technology, Engineering, or equivalent experience.
- 10+ years of experience in enterprise IT, with deep focus on identity platforms or foundational services.
- 5+ years of experience leading senior technical and platform teams.
- Strong experience designing and delivering Microsoft‑centric identity environments, including:
- Microsoft Entra ID and Active Directory (hybrid)
- Authentication, Conditional Access, MFA, and Privileged Identity Management
- Identity‑centric foundational services such as directory services, PKI, and DNS
- Proven experience owning platforms from strategy through delivery and operations.
- Strong decision‑making and stakeholder leadership skills.
Preferred
- Experience modernizing enterprise identity platforms at scale.
- Background in Zero Trust or cloud‑first identity architectures.
- Experience working in regulated or audit‑driven environments.
- Familiarity with ITIL‑aligned service management practices.
- Exposure to Microsoft 365 collaboration and productivity platforms (Exchange Online, SharePoint Online, Microsoft Teams, M365 Purview)
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Want to discover more about exocad and Cubicure? Click on their names for additional information.
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
