Position: Student Coordinator
Department: Academic Operations
Location: Kozhikode
Employment Type: Full-time
Role Summary
The Student Coordinator is responsible for managing daily academic operations, ensuring smooth communication with students, supporting trainers/mentors, and maintaining the overall class flow. The role ensures every student receives timely information, guidance, and support throughout the course.
Key Responsibilities
1. Class & Batch Coordination
- Schedule and manage online classes using TrainerCentral or similar platforms.
- Share class links, reminders, and updates on time.
- Track attendance daily and follow up with absentees.
- Support orientation sessions, assessments, workshops, and recap classes.
2. Student Communication & Support
- Handle student queries regarding class timing, assignments, attendance, and materials.
- Manage WhatsApp community professionally.
- Provide study materials, recordings, and announcements without delay.
- Ensure new students are properly onboarded into batches.
3. Trainer & Mentor Coordination
- Communicate class schedules, changes, and requirements to trainers and mentors.
- Update academic team about student concerns or performance issues.
- Ensure mentors receive necessary information before each session.
4. Academic Administration
- Maintain attendance sheets, student lists, and daily class reports.
- Update internal trackers like assessments, submissions, and progress.
- Prepare weekly and monthly academic reports for management.
5. Student Experience Management
- Gather feedback from students and highlight concerns to the academic team.
- Ensure smooth course delivery and address minor issues immediately.
- Support certification processing and completion formalities.
Required Skills
- Strong communication and coordination skills
- Organized and detail-oriented
- Ability to multitask and manage multiple batches
- Basic Excel / Google Sheets skills
- Problem-solving and quick response mindset
Qualifications
- Bachelor’s degree in any discipline
- 0–3years of experience in student coordination/academic administration/customer service
- Freshers with good communication skills are also considered
Work Schedule
- In-person
- Must be available during class hours and academic peak times
Salary – 16k to 22k
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
