Job Description – Admin & Sales Coordinator
Location: Mumbai
Company: Ugraya Agro Farms Pvt Ltd
Experience: 2 years
Salary: Up to ₹20,000 per month
Employment Type: Full-time
About Vashishti
Vashishti is a growing food brand offering products such as A2 Cow Ghee, Raw Honey, Infused Honey, Jams, Spreads, Pickles, Mango Pulp, Nuts, Tea and other food products.
We cater to B2B and B2C customers, with a strong focus on Hotels, Restaurants, Cafés, Caterers, Retailers, Corporate Gifting and Hospitality businesses.
Role
We are looking for an organised and energetic Admin & Sales Coordinator to support our Mumbai sales team through calls and manage day-to-day administrative.
The candidate should be comfortable speaking with customers, following up on enquiries and orders, maintaining records and coordinating with the factory and logistics teams.
Key Responsibilities
Sales Coordination
- Handle customer enquiries through phone, WhatsApp and email.
- Follow up on enquiries, quotations and samples.
- Prepare and send quotations and product information to customers.
- Coordinate and follow up on customer orders and purchase orders.
- Maintain customer and sales records.
- Coordinate with the sales team on customer follow-ups.
- Follow up with existing customers for repeat orders.
- Update sales and enquiry reports.
- Coordinate with customers regarding order status and delivery.
Order & Logistics Coordination
- Coordinate with the factory/dispatch team for order fulfilment.
- Check stock availability and communicate the same to the sales team.
- Coordinate dispatches and deliveries.
- Track shipments and update customers.
- Follow up on pending deliveries and resolve routine issues.
Administration
- Maintain office records, quotations, invoices and customer documentation.
- Handle routine emails, correspondence and filing.
- Maintain basic Excel/Google Sheets reports.
- Coordinate office supplies, couriers and other administrative requirements.
- Assist the management and sales team with day-to-day administrative work.
Candidate Requirements
- Graduate with around 2 years of relevant experience.
- Experience in FMCG, Food, HoReCa, Retail or a similar industry will be preferred.
- Good communication skills in English and Hindi.
- Marathi would be an advantage.
- Good working knowledge of MS Excel, Word, Email and WhatsApp.
- Good follow-up and coordination skills.
- Organised, responsible and detail-oriented.
- Should be comfortable speaking to customers and vendors.
- Willing to take responsibility and work in a growing business environment.
Ideal Candidate
We are looking for someone who is smart, organised, dependable and proactive, with good communication skills and the ability to follow tasks through to completion.
The role is suitable for someone who wants to grow with a young and expanding FMCG brand.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
