- Respond to customer queries promptly
- Troubleshoot customer issues and provide solutions
- Handle inbound and outbound calls
- Maintain records of customer interactions
- Escalate unresolved issues to higher-level support teams
- Follow up with customers to ensure issue resolution
- Meet service quality and response-time targets
- Excellent communication skills
- Basic computer and internet knowledge
- Problem-solving and analytical skills
- Patience and customer-handling ability
- Typing speed and multitasking
- Teamwork and time management
Pay: ₹18,000.00 - ₹28,000.00 per month
Application Question(s):
- Immediate Joining
- Flexible to work on Weekends
Experience:
Language:
- English (Required)
- Tamil (Required)
Work Location: In person
