JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Title: Front Desk Executive
Location: BMC Software Pune
Reports To: Key Account Manager
Department: Facilities
Experience: 3 to 5 years
Job Summary
We are seeking a pleasant and professional Front Desk Executive to be the first point of contact for our company. The ideal candidate will have a presentable appearance, excellent communication skills, and a knack for handling administrative tasks. The role is crucial in creating a positive first impression and ensuring smooth day-to-day office operations.
Key Responsibilities
1. Reception & Guest Management:
Greet and welcome visitors, clients, and guests with a positive, helpful attitude.
Announce visitors promptly to the appropriate employee.
Ensure the reception area is tidy and presentable at all times.
Offer refreshments to guests and ensure their comfort.
2. Communication & Telephony:
Answer, screen, and forward incoming phone calls in a professional and courteous manner.
Provide basic and accurate information in-person and via phone/email.
Manage the company's Front desk email inbox.
Handle employee and external queries efficiently.
3. Administrative Support:
Receive and sort daily mail/deliveries (e.g., letters, packages, couriers).
Prepare and dispatch outgoing mail and couriers.
Maintain and update employee internal directories and telephone lists.
Assist in scheduling meetings and booking conference rooms.
Event support
4. Facility & Logistics Management:
Coordinate with housekeeping staff to maintain overall office cleanliness.
Monitor and manage inventory of stationery, pantry supplies, and other office consumables.
Coordinate with vendors and service providers (e.g., caterers, electricians).
Ensure all office equipment at the front desk (e.g., printer, telephone, computer) is in working order.
5. BMC Mumbai office.
Placing order for Fruits, snacks, stationery.
Communication with BMC Mumbai office for any updates from LL.
Visitor entry.
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6.Database Management & Invoice Processing –
Maintain accurate database of all couriers – outgoing (IT Assets) , for other couriers, records of outgoing couriers.
Follow up for on time submission of invoices, checking them for correctness against the database and forward them for further approvals for payments.
Maintain database of Name Plates, Letter Heads, Envelope's procurements and issues.
RFID Cards issued to employee for car parking related records
Database of Parking stickers issued to employees and vendor staff.
7.Managing shift of Helpdesk on weekends.
Day to day work.
Coordination with service vendors for weekend activity.
Coordinating for events if any scheduled-on weekends.
Weekly briefing of chamber maids.
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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
