- Make outbound calls to prospective customers from the leads provided by the company.
- Introduce Skyloft Holidays LLP and create awareness about our domestic and international holiday packages.
- Understand the customer's basic travel requirements, including destination, travel dates, number of travellers, budget, and travel preferences.
- Provide customers with basic information about relevant holiday packages and destinations.
- Generate interest and identify customers who have genuine travel requirements.
- Qualify leads based on customer interest, travel requirements, budget, travel dates, and purchase intent.
- Follow up with prospective customers who have shown interest in holiday packages.
- Maintain regular and timely follow-ups with leads assigned to the Telemarketing Team.
- Build a strong rapport with customers and create a positive first impression of the company.
- Handle basic customer queries and provide accurate information within the scope of the telemarketing role.
- Transfer/hand over qualified and interested leads to the Sales Team for further discussion, quotation, negotiation, and booking closure.
- Ensure that all relevant customer requirements and conversation details are properly communicated to the Sales Team.
- Maintain accurate records of calls, customer responses, lead status, follow-up dates, and lead handovers.
- Update the CRM/lead management system regularly.
- Reconnect with leads when required based on the follow-up schedule.
- Coordinate with the Sales Team regarding the status of leads handed over.
- Work towards achieving assigned calling, lead-generation, and qualified-lead targets.
- Submit daily calling and lead-generation reports to the reporting manager.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
