Position Summary
The Manager – Operations is responsible for overseeing and coordinating all non-clinical and support services within the facility to ensure seamless day-to-day functioning and a positive experience for patients and their families. The role involves supervision of facility maintenance, vendor coordination, inventory management, housekeeping, security, and administrative support. The Operations Manager acts as the bridge between patient needs and operational service delivery, contributing to service quality, efficiency, and compliance.
Key Interactions
Internally
- Clinical and Administrative Teams
- Biomedical Engineer
- Billing Executive
- HR, Housekeeping, and Maintenance Staff
Externally
- Vendors and Service Providers (Lab, Pharmacy, Security, etc.)
- Families and Patient Attendants
Core Responsibilities
1. Facility – Non-Medical Maintenance
Maintenance
Housekeeping
Biomedical Waste (BMW) Management
Oxygen Management
Utilities Oversight
2. Facility – Medical Equipment Maintenance
3. Lab Services Coordination
4. Pharmacy Coordination
5. Security Oversight
6. Other Operational Areas
Laundry
Ambulance Services
Inventory & Register Management
7. Administrative & Billing Support
8. Values Alignment
Job Type: Full-time
Pay: ₹55,000.00 - ₹60,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person