Job Title: Sales Executive – GT / Institutional / Hospital / HORECA
Department: Sales
Location: [City/Region – e.g., Bhubaneswar/Cuttack/Puri]
Job Purpose
Drive product placement, revenue growth, and account retention across General Trade (GT), Institutional (Insti), Hospital, and HORECA (Hotels/Restaurants/Cafes) channels through direct sales, relationship management, and territory development.
Key Responsibilities
- Channel Development: Identify and onboard new outlets across GT (kirana/retail stores), institutions (offices, courts, schools, corporate campuses), hospitals (canteens, staff lounges, waiting areas), and HORECA (hotels, restaurants, cafes, catering units).
- Account Management: Maintain and grow existing client relationships; ensure timely renewals, resolve billing/service disputes, and prevent churn.
- Placement & Installation: Coordinate machine/product placement, installation, and servicing schedules with the operations/service team.
- Revenue & Collections: Meet monthly sales/placement targets; ensure timely invoicing and collection of rentals or dues; follow up on overdue payments.
- Market Intelligence: Track competitor activity, pricing, and channel-specific demand trends; report back to management.
- Compliance & Documentation: Maintain accurate records of contracts, agreements, and outlet-wise sales data; ensure institutional/hospital tender or empanelment requirements are met where applicable.
- Dispute Resolution: Handle client escalations (e.g., unused equipment, incorrect billing) professionally and promptly, coordinating with backend teams to close issues without damaging the relationship.
Key Skills & Competencies
- Strong communication and negotiation skills
- Local market knowledge of GT, institutional, hospital, and HORECA networks
- Basic understanding of contracts/rental agreements and billing cycles
- Ability to manage a defined beat/route plan and multiple outlet types simultaneously
- Problem-solving mindset for after-sales service issues
Qualifications
- Graduate (any stream); prior FMCG/vending/HORECA sales experience preferred
- 1–3 years of field sales experience, ideally across multiple channel types
- Two-wheeler and valid driving license (for territory coverage)
Compensation
- Fixed salary + incentive on placements/collections (structure to be defined based on territory size and target)
Pay: From ₹15,000.00 per month
Benefits:
Work Location: In person
