About Pàlma
Pàlma Beach Resort is a high performing boutique property on Ashwem Beach, consistently ranked among the top rated stays in the area. We’ve built this through strong systems, attention to detail, and a clear focus on guest experience.
The Role
We’re hiring the senior manager at the Front Office - someone who can take full ownership of the function and run it with confidence and 100% efficiency
You will:
- Lead all front office operations: check-ins, check-outs, billing, and guest communication
- Act as the primary escalation point and handle situations independently
- Drive a sharp, well-run reception - no gaps, no delays
- Manage and train the FO team across shifts
- Ensure tight coordination with housekeeping and F&B for seamless guest experience
This role requires someone who is structured, proactive, and fully accountable; not someone who needs constant supervision.
Must-Haves
- Experience in a 4-star or above chain hotel (non-negotiable)
- Formal hotel management degree/diploma (mandatory)
- Experience with high paying guests
- 3–5 years+ of Front Office experience, with team handling exposure
- Strong communication skills and high ownership mindset
Job Type: Full-time
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Education:
Experience:
- Front Office: 2 years (Required)
- total work: 4 years (Required)
Language:
Location:
Work Location: In person
