Job Profile:
We are seeking an experienced Google Workspace Administrator to manage, configure, and maintain our Google Workspace environment. The ideal candidate will ensure smooth operations, optimize collaboration tools, provide end-user support, and maintain security compliance. This is a rotational shift role based out of our Mumbai, Parel office with 5 working days and 2 days off per week.
Key Responsibilities:
Manage and administer Google Workspace (G Suite) including Gmail, Drive, Calendar, Meet, Admin Console, and other related services.
- Provision and de-provision user accounts, groups, and access permissions following company policies.
- Monitor system performance, troubleshoot issues, and coordinate with Google support when necessary.
- Implement and enforce security policies including multi-factor authentication, data loss prevention, and compliance controls.
- Provide technical support and training to end-users for Google Workspace applications.
- Manage and maintain integrations with third-party tools and applications connected to Google Workspace.
- Plan and execute migration projects or updates related to Google Workspace.
- Maintain documentation on configurations, procedures, and best practices.
- Collaborate with IT teams to ensure seamless communication and infrastructure support.
Required Skills & Qualifications:
- Minimum 4+ years of hands-on experience managing Google Workspace environments in a corporate setting.
- Strong knowledge of Google Workspace Admin Console, user lifecycle management, and security controls.
- Experience with Google Workspace APIs, scripting (e.g., Google Apps Script), and automation is a plus.
- Familiarity with cloud security best practices, identity management, and data governance.
- Excellent problem-solving and troubleshooting skills.
- Strong communication skills with the ability to train and support end users effectively.
- Ability to work in rotational shifts and onsite at Mumbai, Parel office.
Preferred Qualifications:
- Google Workspace Administrator certification or equivalent.
- Experience with other cloud platforms (Microsoft 365, AWS, etc.) is an advantage.
- Knowledge of ITIL or other IT service management frameworks.
