Job Summary :
We are looking for a professional, well-spoken, and organized Front Desk Receptionist to manage the front office operations of the clinic. The candidate will be responsible for welcoming patients, handling appointments, coordinating with therapists/doctors, maintaining records, and ensuring a smooth patient experience at the centre.
Key Responsibilities :
- Greet and assist patients and visitors in a professional manner
- Manage appointment scheduling and follow-ups
- Handle incoming calls, WhatsApp inquiries, and emails
- Maintain patient records and registration details
- Coordinate with doctors, therapists, and internal staff for appointments and treatment schedules
- Handle billing, receipts, and basic cash management
- Maintain cleanliness and organization of the reception area
- Address patient queries and provide accurate information about services
- Maintain confidentiality of patient information
- Assist in daily administrative and operational tasks
Requirements :
- Minimum 6 months - 1 Year of experience as a receptionist/front desk executive
- Excellent communication and interpersonal skills
- Basic computer knowledge (MS Office, Excel, billing software, etc.)
- Well-groomed and professional appearance
- Ability to handle patients calmly and efficiently
- Strong organizational and multitasking skills
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
