*Job Title: Customer service coordinator*
Key Responsibilities:
1,Handle customer inquiries, complaints, and service requests through phone, email, or system portals.
2,Coordinate with technicians or service teams to schedule installations, repairs, or maintenance visits.
3,Track and follow up on open service requests to ensure timely resolution.
4,Maintain accurate records of customer interactions, service reports, and order details in the system.
5,Communicate updates to customers regarding service status, delays, or resolutions.
6,Support the team in managing service schedules and prioritizing urgent cases.
7,Ensure a high level of customer satisfaction by providing professional and timely support.
Skills Required:
Good communication and interpersonal skills
Problem-solving ability
Basic computer knowledge (CRM / service management systems)
Time management and coordination skills
Ability to handle multiple customer requests
Office Location: East Maredpalli, Hyderabad
Contact no: 9676878651
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits: Cell phone reimbursement
Schedule: Day shift
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
