India is the next global SaaS capital!
It is indicated that the Indian SaaS market will grow multi-fold by 2025 and account for a global market share in the range of 7-10%, up from the current range of 2-4%: EY
Now is the best time to be a part of the SaaS industry.
NeoDove
a SaaS-based platform is India’s leading Telecalling (Inside Sales) CRM, dedicated to helping businesses achieve their telecalling goals alongside optimising their sales, marketing,
and customer engagement.
Since its inception in 2020, NeoDove has raised funds in two rounds – Angel & Seed; with the Seed round led by India Quotient. NeoDove has been witnessing a 25% Q-o-Q growth rate,
with over 10,000 users on board, and is trusted by 1200+ SMBs across the globe.
In May 2022, NeoDove was acquired by Vyapar App. Wings spread as Vyapar is the category leader in billing software, serving over 1 Cr+ SMEs in India. With the energetic startup vibes at
NeoDove, and Vyapar’s network and mentoring, one will have the best of both worlds.
Why NeoDove?
NeoDove is a rapidly growing B2B software company that is solving real problems for SMBs. With customers always at the heart of everything we do, we have been awarded as Micro
Enterprise of the Year in 2021.
About the Role:
We’re looking for an Intern – Product Analyst to operate & conduct research and analysing data to develop their knowledge and suggest methods for the company to improve their practices and processes.
This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with
engineering, to deliver winning products. It also includes working with sales, marketing and support to ensure revenue and customer satisfaction goals are met.
In order for you to succeed in this role, you will need to be proficient in agile methodologies and JIRA, SQL, HTML, CSS, and have solid and strong Communications and problem solving skills.
Key Responsibilities
- Understanding the customer’s pain points
- Articulate the pain points (business requirements, user requirements, functional & non-functional requirements, and system requirements)
- Brainstorming for the best possible way to solve the customer’s pain points.
- Working with product, design, & technology team to execute.
- Frequently testing the product and providing feedback to developers
- Analyse the structure of a business, how it uses technology and what its goals are
- Identify problems within a business, including through using data modelling techniques
- Formulate ways for businesses to improve, based on previous research
- Run workshops and training sessions.
- Preparation and analysis of performance reports & review with clients.
- Providing strategic insights on the landing page, ad creative etc.
- Provide key statistics to management for monthly and quarterly reviews
Skills
- Knowledge of SaaS based company
- Knowledge of Customer Relationship Management.
- Ability to craft user experience
- Skills of business analytics developing technical solutions.
- An interest in, and understanding of, project management techniques and computing systems
- Knowledge of agile methodologies and JIRA
- Exposure to SQL and databases
- Basic Knowledge in Wireframing
- Exposure in Excel, BI or reporting tools
- Clear understanding of KPIs, dashboards and other operational metrics
- Strong Communications and problem solving skills.
- Looking for hard working and career oriented individuals.
- Time management and organisational skills
Process of Selection:
- Assessment + Resume/CV submission
How To Apply?
or send an email to [email protected] with following details
- Answering why are you the right fit for NeoDove
- Attaching your resume & cover letter
