Job Summary
The Receptionist is responsible for managing the front desk, greeting visitors, handling telephone and email communications, providing excellent customer service, and ensuring the smooth operation of the reception area. The role also includes preparing Sales Orders in the company’s software as per the instructions received from the Sales Department.
Key Responsibilities:
· Welcome and assist visitors, clients, vendors and guests in a professional manner.
· Answer, screen and transfer incoming telephone calls.
· Respond to general enquiries via phone, email and in person.
· Maintain the reception area in a clean, organized and presentable condition.
· Maintain the visitor register, employees personal and company number in excel and coordinate visitor entry procedures.
· Schedule meeting and interview rooms and inform employees and HR of visitor arrivals.
· Handle basic office correspondence and maintain reception records.
· Assist with photocopying, scanning, printing and filing of documents when required.
· Coordinate with housekeeping to ensure the reception area remains clean and well maintained.
· Maintain confidentiality of company information and visitor records.
· Prepare and enter Sales Orders accurately in the company’s software/ERP system based on approved customer requirements.
· Coordinate with the Sales team for any clarification related to Sales Order entries.
· Perform any other reception-related duties assigned by the management.
Qualifications
· Bachelor of Commerce Graduate Mandatory
· 1–3 years of experience as a Receptionist or Front Office Executive or customer service.
· Basic knowledge of MS Office/Excel
· Good communication and interpersonal skills.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Pirana, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Work Location: In person
