Job Description (JD)
Position: Telecaller
Location: Nandanpura, Jhansi
Department: Sales / Customer Support
Reporting To: Team Leader / Manager
Job Summary
We are looking for a confident and enthusiastic Telecaller with excellent English communication skills. The candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and maintaining positive customer relationships.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company products and services professionally.
- Generate and qualify leads through telephonic conversations.
- Follow up with customers and maintain regular communication.
- Schedule appointments and coordinate with the sales team.
- Maintain accurate records of calls and customer interactions.
- Handle customer queries and provide appropriate solutions.
- Achieve daily and monthly calling targets.
Required Skills
- Fluent verbal and written English communication.
- Strong interpersonal and persuasion skills.
- Good listening and customer-handling abilities.
- Basic knowledge of MS Excel, MS Word, and email communication.
- Ability to work in a target-oriented environment.
- Professional and positive attitude.
Qualification
- Graduate or Undergraduate (any stream).
- Prior experience in telecalling, customer service, or sales is preferred.
- Freshers with excellent English communication skills may also apply.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
