Counsellor:
Skills Required:
· Excellent verbal and written communication skills.
· Strong interpersonal and counselling abilities.
· Ability to clearly explain program details, admission processes, and career outcomes.
· Good problem-solving skills and a student-centric approach.
· Ability to influence and guide decisions in an ethical and professional manner.
· Strong organizational skills with the ability to manage multiple applicants and follow-ups efficiently.
· High level of patience, empathy, and professionalism while handling sensitive situations.
· Proficiency in CRM tools, MS Office, and database management systems.
Educational Qualifications:
· Bachelor’s degree in any discipline (mandatory).
· Master’s degree (preferred).
Experience Required:
· 1–3 years of experience in admissions counselling, student recruitment, or a related role (preferably in higher education or management institutes).
· Prior experience in MBA/PGDM admissions or education counselling will be an added advantage.
· Freshers with strong communication and interpersonal skills may also be considered for junior roles.
Tele-Caller:
Skills Required:
· Excellent verbal communication and interpersonal skills.
· Strong persuasion and negotiation abilities.
· Ability to clearly explain program details and admission processes.
· Good listening skills and a customer-focused approach.
· Ability to handle rejection and remain motivated.
· Basic computer knowledge and familiarity with CRM tools.
· Strong organizational and time-management skills.
Educational Qualifications:
· Bachelor’s degree in any discipline (mandatory).
· Relevant certification or training in sales/communication (preferred).
Experience Required:
· 1–3 years of experience in tele calling, or admissions support (preferably in the education sector).
· Freshers with strong communication skills and a willingness to learn are encouraged to apply.
Experience in MBA/PGDM admissions or lead generation will be an added advantage.
Counsellor:
Key Responsibilities:
· Counsel prospective students regarding programs, admission procedures, eligibility criteria, and career prospects.
· Understand applicants’ academic background, career goals, and concerns to provide personalized guidance.
· Handle inquiries through phone calls, emails, virtual platforms, and in-person meetings in a professional manner.
· Maintain accurate records of all interactions, applications, and follow-ups using CRM systems or internal databases.
· Proactively follow up with prospective candidates to support them through the admission process and improve conversions.
· Build and maintain strong relationships with applicants to enhance trust and institutional reputation.
· Coordinate with academic, admissions, and administrative teams to ensure a smooth admission experience.
· Assist in organizing admission-related events such as webinars, campus visits, and information sessions.
· Meet assigned counselling and enrolment targets in line with institutional goals.
· Undertake domestic and inter-campus travel as required for admissions activities and outreach initiatives.
Tele-Caller:
Key Responsibilities:
· Make outbound calls to prospective students from provided databases and generate interest in MBA/PGDM programs.
· Handle inbound inquiries and provide accurate information about programs, admission procedures, eligibility criteria, and fee structure.
· Qualify leads by understanding candidates’ educational background, career aspirations, and readiness for management programs.
· Schedule appointments or connect prospective students with admission counsellors for detailed counselling sessions.
· Maintain and update records of all calls, inquiries, and follow-ups in CRM systems or internal databases.
· Follow up with leads regularly to nurture interest and support them through the initial stages of the admission process.
· Achieve daily, weekly, and monthly call and lead generation targets.
· Maintain a professional and courteous approach while interacting with students and parents.
· Assist in promotional campaigns, admission drives, and outreach activities as required.
Pay: ₹25,000.00 - ₹80,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
