We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization.
We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously.
Our rich history is built on decades of experience, teamwork and outstanding performance… and our future is built on people like you!
Overall Purpose of the Job
Serve as a liaison between various Business areas and Information Technology (IT) to provide value-added business solutions that meet organizational needs. The ideal candidate will have a strong understanding of business processes, IT systems, and emerging AI-enabled technologies, and will be responsible for analyzing, designing, and implementing solutions that improve efficiency, support automation, and deliver measurable business value. Key Activities and Accountabilities
Prioritize and manage the pipeline of IT enabled business projects that enhance the ability of Operations to service our customers and add bottom line value to the organization.
Manage the relationships between IT and other regions, product lines, and departments – prioritizing business needs and technical changes.
Build, implement and deliver technical solutions and support strategies relating to each functional area.
Facilitate planning sessions with business partners to create and implement process improvement.
Develop, facilitate and execute Testing and Integration plans.
Gather requirements using interviews, document analysis, workshops, discussions, use cases, and other methods.
Analyze and communicate stakeholder needs by translating business requirements into software solutions.
Analyze business processes and recommend solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
Collaborate with Business Managers, internal and external stakeholders to analyze business and user needs and to deliver necessary documentation (use cases, user stories, functional requirements specifications, UI designs, mockups, workflows, etc.)
Manage and lead delivery of technical solutions as well as process improvements.
Manage updates, enhancements, new functionality, etc. to systems
Provide support for development and test teams during testing cycles.
Provide end user support and train users on newly delivered functionality.
Create and edit configurations and integrations to support business processes.
Leverage AI platforms and automation tools to identify process efficiencies, streamline workflows, reduce manual effort, and support the design and implementation of intelligent business solutions.
Job Knowledge and Qualifications
1. Previous experience in a similar role typically gained through 6+ years experience
2. Experience of the software development lifecycle and the development of custom/bespoke and COTS (commercial off the shelf) solutions
3. Relevant degree or equivalent in computer science or other relevant discipline
4. Demonstrable experience of process mapping
Other Skills/Experience
Ability to develop short and long-range project planning and effectively communicate information to diverse work groups.
Experience in strategic planning and execution.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists and deliver technical solutions to business problems.
Significant experience managing IT enabled business projects through all stages of the project lifecycle.
Excellent planning, time management, collaboration, decision making, and organization skills.
Able to work collaboratively with both business leaders and other information technology teams to deliver technology solutions.
Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
At Expro, we live by our values, People, Performance, Planet and Partnerships. People are always at the heart of our success.
Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently. Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.
The only way to apply for a job at Expro is on our website. For more information around safe recruitment and how we recruit please visit our website at https://www.expro.com/careers/how-we-recruit/safe-recruitment
