Back Office Executive
Company: Atmospheric Cooling Solution Pvt. Ltd.
Location: Bhawanipur, Kolkata
Salary: Up to ₹25,000 per month (Negotiable)
Job Type: Full-time
Experience: Minimum 2 Years Preferred
Qualification: Diploma / Bachelor’s Degree
Joining: Immediate Joiners Preferred
About the Company
Atmospheric Cooling Solution Pvt. Ltd. is a Kolkata-based HVAC solutions company specializing in air-conditioning installation, servicing, maintenance, and project execution for commercial and industrial clients. We are committed to delivering reliable service support, operational efficiency, and quality customer coordination.
Job Summary
We are looking for a responsible and experienced Back Office Executive to handle backend operations, customer coordination, warranty claim processes, vendor communication, and HVAC-related documentation activities. The candidate should have strong computer knowledge, excellent MS Excel skills, and experience working with CRM/SAP systems of AC brands like Daikin, Voltas, Blue Star, Hitachi, etc.
Key ResponsibilitiesBack Office & Coordination
- Handle day-to-day back office operations and documentation
- Coordinate with vendors and service teams for HVAC spare parts and warranty claims
- Maintain proper records of warranty claims, parts dispatch, and replacements
- Coordinate with internal departments for smooth operational activities
- Follow up with vendors and suppliers regarding pending materials and claims
System & Documentation Management
- Maintain reports and data using advanced MS Excel
- Handle emails, customer communication, and backend coordination professionally
- Work on CRM/SAP portals of AC brands such as Daikin, Voltas, Blue Star, Hitachi, etc.
- Maintain accurate documentation, MIS reports, and operational records
HVAC Support Activities
- Good understanding of AC/HVAC spare parts and warranty processes
- Coordinate parts arrangement and material follow-up activities
- Support service and project teams with backend operational assistance
- Maintain proper tracking of service-related documentation and records
Required Skills
- Strong knowledge of MS Excel and computer operations
- Good email drafting and communication skills
- Experience in CRM/SAP systems of AC brands preferred
- Knowledge of AC/HVAC spare parts and warranty claim handling
- Vendor coordination and follow-up capability
- Good documentation and reporting skills
- Strong coordination and multitasking ability
Preferred Candidate Profile
- Candidates with HVAC industry experience preferred
- Experience handling warranty claims and spare parts coordination preferred
- Candidates familiar with Daikin, Voltas, Blue Star, Hitachi, or similar brand portals preferred
- Ability to work in a fast-paced office environment
- Responsible and detail-oriented candidates preferred
Why Join Us?
- Professional and growth-oriented work environment
- Opportunity to work with leading HVAC brands and systems
- Hands-on operational and backend coordination exposure
- Career growth opportunities within the organization
- Dynamic and supportive workplace culture
Apply Now
Interested candidates can send their updated resume via WhatsApp or email.
Contact: 9830185428
Email: [email protected]
Atmospheric Cooling Solution Pvt. Ltd.
Kolkata, West Bengal
Immediate hiring in progress.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
