- Location: Ooty
- Company: Littlearth Group
- Job Type: Full-time
We are seeking a detail-oriented and customer-focused Reservation Executive to manage booking requests and ensure a seamless reservation experience for our customers. The ideal candidate must possess excellent communication skills and the ability to handle customer interactions professionally and efficiently.
Key Responsibilities:
- Manage reservations and booking requests from customers
- Ensure accurate and timely processing of all reservations
- Handle incoming booking inquiries via phone, email, and online platforms
- Confirm reservations and send confirmation details to customers
- Coordinate with relevant departments to ensure room/service availability
- Manage cancellations, modifications, and special requests
- Resolve customer inquiries and issues related to reservations
- Maintain accurate records of reservations and customer information
- Ensure compliance with company policies and procedures
Requirements:
- Excellent verbal and written communication skills
- Bachelor’s degree preferred
- Previous experience in reservations, front office, customer service, or hospitality preferred
- Strong organizational and multitasking abilities
- Basic computer proficiency (MS Office and booking systems preferred)
- Ability to work in a fast-paced environment
- Professional and customer-focused attitude
Preferred Skills
- Experience with reservation or property management systems
- Strong problem-solving skills
- Attention to detail and accuracy
Benefits
- Competitive salary
- Professional work environment
- Growth and advancement opportunities
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
Experience:
- total work: 1 year (Required)
Work Location: In person
