Job Title: Customer Support Executive Job ::
Summary: Handle customer inquiries, resolve complaints, and provide support through phone, email, chat, or other communication channels while ensuring high customer satisfaction.
Key Responsibilities: Respond to customer queries and concerns.
Resolve customer issues in a timely and professional manner.
Maintain records of customer interactions. Provide information about products and services.
Escalate complex issues when required.
Follow up with customers to ensure resolution.
Required Skills: Good communication and interpersonal skills.
Problem-solving ability. Basic computer knowledge (MS Office, CRM tools).
Customer-focused approach.
Ability to work in a team and manage multiple tasks.
Pay: ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
