SmartWinnr is an enterprise-grade sales enablement platform that helps organizations build sales readiness through AI sales roleplay, coaching, and certification at scale. The platform serves Fortune 500 clients including Boston Scientific, Johnson & Johnson, and AstraZeneca, along with other major companies such as Abbott, Medtronic, HDFC Life, SBI Life, ICICI Prudential, and Aditya Birla to boost sales productivity. SmartWinnr has earned recognition from G2 as one of the top 50 sales products for two consecutive years, based on authentic customer reviews and feedback.
Job Description:
We are looking for a highly organized and proactive Client Engagement Intern to support client engagement, project coordination, reporting, and operational activities. This role offers an excellent opportunity to gain hands-on experience working with enterprise clients, cross-functional teams, and customer-facing projects in a fast-growing SaaS environment.
Key Responsibilities
- Support the Client Engagement team in coordinating ongoing client projects and day-to-day engagement activities.
- Maintain project trackers, reports, documentation, and client records with a high level of accuracy.
- Coordinate with internal teams to track deliverables and ensure timely completion of project milestones.
- Prepare meeting notes, action items, status updates, and follow-up communications.
- Assist in monitoring project timelines and proactively flag potential risks or delays.
- Support data collection, reporting, and analysis for ongoing client programs.
- Organize and maintain project documentation and ensure information is updated across internal systems.
- Assist in preparing client presentations, project updates, and other business-related materials.
- Work closely with cross-functional teams to support smooth project execution and client satisfaction.
Requirements
Education
- Bachelor's degree (completed or pursuing final year) in Business Administration, Management, Commerce, Arts, Sciences, or a related discipline.
Professional Experience
- Prior internship, academic project, or hands-on experience in Client Engagement, Project Coordination, Operations, Customer Success, Account Management, or a similar role would be preferred.
- Exposure to stakeholder coordination, reporting, documentation management, or project tracking is an advantage.Skills & Tools
- Strong verbal and written communication skills.
- Good organizational, coordination, and time-management abilities.
- Proficiency in MS Excel, PowerPoint, Word, and Google Workspace.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Comfortable working with data, reports, and documentation.
Personal Attributes
- Highly organized and detail-oriented.
- Proactive, dependable, and eager to learn.
- Strong ownership mindset and willingness to take initiative.
- Ability to collaborate effectively within cross-functional teams.
- Adaptable and comfortable working in a fast-paced environment.
Pay: ₹8,000.47 - ₹12,000.00 per month
Work Location: In person
